Now Hiring - Healthcare Clinic Plan Coordinator -Inside Sales in Temecula, CA

Vitality Integrative Wellness is a progressive health and wellness practice that treats patients seeking natural alternatives to drugs, steroids, and surgical intervention. We have been helping patients live their life pain-free since 2002!

Our clinic is growing, and we are looking for a team member to be a Clinic Plan Coordinator, also known as a Case Manager. This is an inside sales position.

We have been very successful at helping patients find an answer to difficult health problems when more traditional methods have failed. The reality of today's healthcare landscape is that insurance companies offer fewer and fewer services and patients are paying more and more for healthcare. In the end, if drugs do not solve the problem for the patient, or the patient chooses to seek a more natural alternative, they are forced to pay for that care out of their own pocket. We offer an alternative to drugs and surgery that is highly effective. The services we provide are mostly cash-based medical service including those in Regenerative and Functional Medicine.

An Ideal Case Manager

• Is a highly detail oriented professional
• Is an effective leader who can work well with other health care personnel
• Can interact well with patients and their families naturally to connect on a deep and meaningful level.
• Has the internal sales drive needed to help the patients get the care they need AND keep a business going!

A background in medical office management and sales is the preferred level of experience. It is not necessary that this person has a professional medical degree of any type.

A Case Managers must also be warm, calm, emotionally stable, and open to the solutions to help our patients make informed health care and financial decisions. Along with helping patients get the care they need, they will be responsible for participating in calling prospective patients (warm leads, no cold calling), scheduling and booking new patients for their care plans, assisting in community public relations events, assisting in front office sales, and communicating to the team.

Position Summary and KRA’s

• Hitting and/or exceeding the weekly and monthly sales goals of the business.
• Accurate reporting of numbers within the business. Documenting them clearly in the Practice Management System, Daily report that are emailed to management, and documentation into uploaded into excel sheets.
• Patient compliance and management. Clear documentation of plans and communications of the patient (charts), Quality Control of patient to ensure everyone gets the care they need, and manage what the patient needs, the patients’ expectations are and handling situations that need to be handled in a positive manner to ensure success for patients as well as other team members!
• Ensure smooth operations in the office with staff and patients- communicating to leadership on issues internally that may need to be addressed, so that things go right for the patients.
• Community outreach, representing Vitality, asking for referrals, testimonials etc.

Vitality’s Mission: To solve the root cause of health problems so that patients can avoid the negative repercussions of pharmaceuticals and surgery. We help patients live a longer, happier, and healthier life by providing an affordable, effective, drug-free approach.

Vitality’s Core Values:

• A team approach.
• We listen. We hear you. We’ve got you.
• A healing smile you can feel.
• Different thinking to drive your best results.
• A belief in your future; A vision for tomorrow.

We know the right person will live our core values with patients and team members, will exude excellent customer service skills, work quickly and be organized, have an upbeat and positive attitude.

The most vital part of this person to the business and the patients, is that they understand the balance between helping patients get the care that they need to help them achieve their long-term health goals, and being able to help them see the value in the investment. They will have to pay for services out of pocket (usually between $4,500 and $12,000+) , insurance will not cover it.

If this is you, please apply by sending your resume, cover letter, and answering a few extra questions to help us know we’ve found the right person! We can’t wait to meet you and welcome you to our team!

Please no phone calls to ask if we've recieved your infomraiton, this will be an automatic disqualification. We are busy helping patients!

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Application Question(s):

• Tell us why you think you'd be a great fit for this position!

Experience:

• Sales: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location